Privacy Policy
Last Updated: August 18, 2026
IBC Roofing respects your privacy and is committed to protecting the personal information you provide through our website. This Privacy Policy explains what information we collect, why we collect it, and how it may be used.
Information We Collect
When you contact IBC Roofing, request an estimate, or submit information through our website, we may collect information such as:
- Your name
- Property address
- Email address
- Phone number
- Information you voluntarily provide about your roofing project
We collect this information when you choose to provide it to us, such as when requesting an estimate or contacting our team.
How We Use Your Information
We use the information you provide for legitimate business purposes related to your request. This may include:
- Contacting you about your roofing project
- Scheduling inspections or appointments
- Preparing estimates and proposals
- Providing requested roofing services
- Responding to questions or requests
- Maintaining records related to our customer relationships
Phone Calls, Text Messages, and Call Recording
When you call IBC Roofing, your call may be recorded or monitored for quality assurance, training, and customer service purposes. By calling us, you consent to this recording.
If you provide your phone number to IBC Roofing, you may receive calls and text messages from us regarding your estimate, appointment, project status, or related updates, including messages sent using automated technology. Message and data rates may apply, and message frequency varies. You can opt out of text messages at any time by replying STOP, or opt out of calls by asking to be added to our do-not-call list when you speak with us.
Website Analytics and Cookies
Our website uses Google Analytics 4 (GA4) to help us understand how visitors find and use our website.
Google Analytics may collect information such as pages visited, session activity, approximate geographic location, browser type, device information, and other website usage data. Google Analytics may also use cookies and similar technologies to distinguish visitors and measure website activity.
We use this information to understand website performance and improve the experience we provide to visitors.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect how some website features function.
How We Share Information
IBC Roofing does not sell your personal information.
We may share information with trusted service providers when necessary to operate our website or conduct our business. These providers may include website hosting, analytics, communications, call tracking and recording, customer management, and other technology providers.
We may also disclose information when required by law or when reasonably necessary to protect our business, customers, or legal rights.
Data Retention
We retain the personal information you provide for as long as necessary to fulfill the purposes described in this Privacy Policy, including maintaining records of estimates, completed work, and warranty information, or as otherwise required by applicable law, tax, and accounting rules.
How We Protect Your Information
We take reasonable administrative and technical measures to protect the personal information submitted through our website. However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to third-party websites. IBC Roofing is not responsible for the privacy practices, security, or content of websites operated by other organizations.
Your Privacy Choices
You may contact us if you would like to ask about personal information you have provided to IBC Roofing or request that we update or delete that information, subject to applicable legal and business recordkeeping requirements. We will respond to such requests within a reasonable timeframe, generally within 45 days.
You can also manage cookies and similar technologies through your browser or available website privacy controls.
Changes to This Privacy Policy
IBC Roofing may update this Privacy Policy periodically to reflect changes to our website, business practices, technology, or applicable requirements.
Any updated policy will be posted on this page with a revised “Last Updated” date.
Contact IBC Roofing
If you have questions about this Privacy Policy or how IBC Roofing handles information submitted through our website, please contact us using the contact information provided on our website.